An Ombudsman is an advocate for residents of nursing homes, board and care homes, and assisted living. They are trained to resolve problems. Under the federal Older Americans Act, every state is require to have an Ombudsman Program that addresses complaints and advocates for improvements in the long term care system.
State Long Term Care Ombudsman
Alabama Department of Senior Services
770 Washington Avenue - RSA Plaza, Suite 470
Montgomery, AL 36104
Toll Free 1-800-243-5463
Tel: (334)242-5743
Fax: (334)242-5594